{"id":34402,"date":"2026-07-24T13:21:30","date_gmt":"2026-07-24T13:21:30","guid":{"rendered":"https:\/\/piopaleha.com\/?page_id=34402"},"modified":"2026-07-24T13:41:04","modified_gmt":"2026-07-24T13:41:04","slug":"mediation-de-la-consommation","status":"publish","type":"page","link":"https:\/\/piopaleha.com\/fr\/mediation-de-la-consommation\/","title":{"rendered":"M\u00e9diation de la consommation"},"content":{"rendered":"\t\t
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M\u00c9DIATION DE LA CONSOMMATION<\/strong><\/h1>

Boutique en ligne Piopaleha \u2013 version fran\u00e7aise<\/strong><\/p>

En vigueur \u00e0 partir du : 24.07.2026<\/strong><\/p><\/header>

1. R\u00c8GLEMENT AMIABLE DES LITIGES<\/strong><\/h2>

En cas de difficult\u00e9 relative \u00e0 une commande, un paiement, une livraison, un retour, une r\u00e9clamation, une garantie ou un remboursement, le client doit d\u2019abord contacter le vendeur afin de tenter de r\u00e9soudre la situation directement.<\/p>

E-mail : shop@piopaleha.com<\/strong>
T\u00e9l\u00e9phone : +48 510 536 940<\/strong><\/p><\/section>

2. ACC\u00c8S \u00c0 LA M\u00c9DIATION<\/strong><\/h2>

Conform\u00e9ment aux r\u00e8gles applicables en France, le consommateur peut avoir acc\u00e8s \u00e0 un dispositif de m\u00e9diation de la consommation pour rechercher une solution amiable au litige qui l\u2019oppose au professionnel.<\/p>

La m\u00e9diation ne peut g\u00e9n\u00e9ralement \u00eatre utilis\u00e9e qu\u2019apr\u00e8s une r\u00e9clamation \u00e9crite pr\u00e9alable adress\u00e9e au vendeur et rest\u00e9e sans solution satisfaisante.<\/p><\/section>

3. M\u00c9DIATEUR D\u00c9SIGN\u00c9<\/strong><\/h2>

Le vendeur indiquera ci-dessous les coordonn\u00e9es du m\u00e9diateur de la consommation comp\u00e9tent apr\u00e8s d\u00e9signation du m\u00e9diateur applicable \u00e0 son activit\u00e9 :<\/p>

M\u00e9diateur de la consommation :<\/strong> ……………………………………………………
Adresse :<\/strong> …………………………………………………………………………………………..
Site internet :<\/strong> …………………………………………………………………………………….
E-mail :<\/strong> ……………………………………………………………………………………………..<\/p>

Ces informations doivent \u00eatre compl\u00e9t\u00e9es avant la mise en ligne d\u00e9finitive de la version fran\u00e7aise de la boutique.<\/p><\/section>

4. CONDITIONS G\u00c9N\u00c9RALES D\u2019ACC\u00c8S<\/strong><\/h2>

Le consommateur doit d\u2019abord adresser sa r\u00e9clamation au vendeur \u00e0 l\u2019adresse shop@piopaleha.com<\/strong>, en indiquant le num\u00e9ro de commande, ses coordonn\u00e9es et une description claire du litige.<\/p>

Si aucune solution amiable n\u2019est trouv\u00e9e directement avec le vendeur, le consommateur peut saisir le m\u00e9diateur comp\u00e9tent selon les conditions fix\u00e9es par celui-ci.<\/p>

Le recours \u00e0 la m\u00e9diation est facultatif pour le consommateur et ne limite pas son droit de saisir les juridictions comp\u00e9tentes.<\/p><\/section>

5. PLATEFORME EUROP\u00c9ENNE DE R\u00c8GLEMENT EN LIGNE DES LITIGES<\/strong><\/h2>

L\u2019ancienne plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges n\u2019est plus utilis\u00e9e comme canal actif de d\u00e9p\u00f4t de r\u00e9clamations. Cela ne prive pas le consommateur des autres voies de recours disponibles.<\/p><\/section>

6. DOCUMENTS LI\u00c9S<\/strong><\/h2>

Cette page compl\u00e8te les
Conditions G\u00e9n\u00e9rales de Vente<\/a>,
les
Mentions l\u00e9gales<\/a>
et la page
Contact<\/a>.<\/p>

En vigueur \u00e0 partir du : 24.07.2026<\/strong><\/p><\/section><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

M\u00c9DIATION DE LA CONSOMMATION Boutique en ligne Piopaleha \u2013 version fran\u00e7aise En vigueur \u00e0 partir du : 24.07.2026 1. R\u00c8GLEMENT AMIABLE DES LITIGES En cas de difficult\u00e9 relative \u00e0 une commande, un paiement, une livraison, un retour, une r\u00e9clamation, une garantie ou un remboursement, le…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34402","page","type-page","status-publish","hentry"],"yoast_head":"\nM\u00e9diation de la consommation - Piopaleha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/piopaleha.com\/fr\/mediation-de-la-consommation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00e9diation de la consommation - Piopaleha\" \/>\n<meta property=\"og:description\" content=\"M\u00c9DIATION DE LA CONSOMMATION Boutique en ligne Piopaleha \u2013 version fran\u00e7aise En vigueur \u00e0 partir du : 24.07.2026 1. 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